Mill & Wright Automation for small businesses Book a call

Your systems, connected

The connections between the software you already pay for: built once, monitored, and yours to keep.

What it is

You have already bought the systems. They are not connected to each other.

Most small businesses run four or five pieces of software. Each does its own job well, but none of them exchange information. The gap between them is filled by a person entering data by hand.

That is expensive work, and accuracy is hard to sustain by hand. Connecting the systems removes the need for it entirely, and the data stays consistent everywhere.

We build the connections between your systems, test them against real data, and monitor them continuously, so we are always the first to know how they are running.

What it includes

The things we are usually asked for

  • Order intake that updates the shop system, the accounts package and the reporting sheet at the same time.
  • Quotes produced from an enquiry, sent, and followed up on a schedule if there is no reply.
  • Invoices raised, sent and followed up without anyone needing to remember.
  • Onboarding: the paperwork, accounts, permissions and welcome messages required for a new customer or employee.
  • Stock and delivery reconciliation, with any discrepancies raised clearly.
  • Reporting that prepares itself on Monday morning, rather than taking up someone's Friday.
What changes

What you'd actually notice

No repeated data entry

Information is entered once, by whoever handles it first.

Typical: 4 to 8 hours a week

Work moves faster

A task proceeds as soon as it is ready, rather than waiting for someone to be available.

Typical: 2 days to 10 minutes

Everything stays on track

Monitoring keeps us informed, so the process runs smoothly without anyone watching it.

Typical: the same day

A distributor entering every order three times

Orders arrived by email and telephone. Each was entered into the shop system, then the accounts package, then a spreadsheet the owner used to review the week. This took roughly six hours a week, and errors were only found at the end of the month.

The build: a single point of entry that updates all three systems, checks the details against the customer record, and raises anything it cannot match, with the original attached.

Six hours became roughly twenty minutes of reviewing exceptions. The spreadsheet still exists, because the owner prefers it. It simply updates itself now.

Illustration of the work, not a client story

Straight answers

Questions we get on this

What software do you work with?

In most cases, whatever you already use. We select tools to fit your systems rather than asking you to move to ours.

Do we have to replace anything?

Almost never. Replacing systems is expensive and disruptive. The better result is usually to connect the systems you already have.

What happens if we stop working together?

Everything continues to run. It is built on open software that you can host yourself, it sits on your systems, and you hold the documentation.

Twenty minutes, and three tasks named

Tell us which tasks take the most time. On the call we will tell you which of them we would automate first, what the work involves, and what it would cost.

We would rather build one small thing that runs for years than sell you a large system you have to keep paying for.

You will hear back the same working day

Book the audit

Prefer email? hello@millandwright.com. Send us the one task that takes the most time and we will tell you whether it is worth automating.

Book a 20 minute audit